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Returns & Exchanges

Refunds, Return and Damages Policy

All purchases can be returned for a full refund provided that it is returned back to us at your cost, unopened, not damaged and in original packaging within 14 days of purchase. Please email us at info@vintageteas.com.au advising us of your complete original order details and return items to Vintage Teas PO Box 1570 Buderim QLD 4556.

Damaged products - All items should be inspected on delivery. Any item damaged in transit will be replaced as long as we are notified within 7 days of our dispatch date to you and we are emailed digital images of the outer packaging showing consignment details and the damaged product. As all our orders require your or your representatives signature on arrival this damage must be acknowledged by the courier and documented on the manifest. Please email your images and details to info@vintageteas.com.au .